Whether you are resetting your phone to sell, trade-in or give to a family member, securely erase your device with our simple guide.
Resetting an iPhone
Tap Settings > General > Transfer or Reset [Device]
Then tap Erase All Content and Settings
If asked, enter your passcode or Apple ID password
Wait for your device to erase. This should only take a few moments.
Resetting an Android
Tap Settings > Backup and Reset > Factory Data reset
Tap Reset Device
Tap Erase Everything
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